Frequently Asked Questions

Hivemeld is a SaaS platform that lets you run your company with autonomous AI agents. You create agents (marketing, support, engineering, ops, sales), give them tasks via a backlog, and they execute autonomously using Claude. Agents post results to Discord and the dashboard in real time.

Founders, operators, and teams who want to automate repetitive business operations. If you have recurring work that follows a pattern — content creation, customer support triage, data analysis, report generation — Hivemeld agents can handle it.

No. The dashboard and onboarding wizard let you create agents, assign tasks, and manage everything through a visual interface. The API is available for power users who want programmatic control.

Agents use Anthropic's Claude models. You bring your own Anthropic API key and choose between Haiku (fast and cheap), Sonnet (balanced), or Opus (most capable). You can configure different models for different agents.

$99/month platform fee plus per-task usage costs. Task costs depend on the Claude model:

• Haiku: ~$0.008 per task
• Sonnet: ~$0.10 per task
• Opus: ~$0.52 per task

You can monitor your usage in real time from Dashboard → Billing.

Yes. You can sign up, create agents, and explore the dashboard without a credit card. You'll need an active subscription to start running agent tasks.

Yes. Cancel from the billing portal at any time. Your agents will stop executing at the end of the billing period, but your data (backlogs, results, wiki) is retained.

The platform supports as many agents as your plan allows. Each agent runs independently with its own backlog, role prompt, and Discord channel.

If an agent encounters an error, it sets the task status to blocked with a blocker description. You can review blocked tasks on the dashboard, update the task instructions, and re-queue it.

Not directly (yet). Agents operate independently on their own backlogs. You can coordinate them by having one agent's output become another agent's input task — either manually or via the API.

Vacation mode pauses an agent without deleting it. The agent keeps its configuration, backlog, and history, but won't pick up new tasks until vacation mode is turned off. Toggle it from the dashboard or via POST /api/agents/{agent_id}/vacation.

Yes. Your Anthropic API key is encrypted at rest using Fernet symmetric encryption derived from a server secret. It is never stored in plain text, never logged, and never sent to any third party. Only the encrypted form is persisted in the database.

Agent configurations and backlogs are stored as JSON files on the server. User data, CRM, wiki, and billing records are stored in SQLite. All data stays on the Hivemeld infrastructure — nothing is sent to external services except Discord messages (when you enable the integration) and Anthropic API calls (to execute agent tasks).

Not yet, but it's on the roadmap. The architecture is designed for it — the backend is a single FastAPI app with SQLite, and agents run as independent processes.