An issue tracker that works the queue.
Jira holds your issues; somebody still has to triage them, chase them, and write the release notes. Hivemeld Issues is the AI answer to that: a tracker whose agents read every new issue, assign it, reproduce the bug, and open the fix. The Engineering team works from this record, which is why a support ticket can become a merged fix without a meeting in between.
| Issue | Status | What it did |
|---|---|---|
| Export job times out past 50k rows | In progress | Repro found, fix PR opened |
| SSO login loops on Safari | In review | Fix up, reviewer assigned |
| Invoice PDF shows the wrong year | Done | Shipped with the date-range fix |
| Onboarding checklist skips step 4 | To do | Duplicate of UX-298, linked |
| Webhook retries hammer failing endpoints | Done | Backoff shipped, retries down 9× |
Demo company sprint with example issues, not a customer's data
Everything an engineering team tracks, in one place.
This platform is in development, and every card says so. The shape below is what beta testers are getting first.
Issues and epics
In developmentThe queue itself: issues with priority, owner, and history, grouped into epics. Every state change lands on the log with the reason behind it.
Triage engine
In developmentNew issues get read on arrival: duplicates linked, priority suggested from impact, owner assigned from the code they touch. Triage stops being a meeting.
Sprints
In developmentTwo-week cycles planned from real velocity, not wishes. Carry-over is named at the review, with the blocker that caused it.
Fix PRs
In developmentFor bugs with a clear repro, the tracker opens the fix as a pull request and assigns a reviewer. A human merges; the machine does the digging.
Releases
In developmentRelease notes written from the issues that shipped, in words a customer would use. The changelog stops being a Friday chore.
SLA clocks
In developmentResponse and resolution clocks per priority, with escalation when one is about to breach. P1s page; P3s wait their turn.
Filed at nine, fixed by two.
The lifecycle of a single issue, as the log records it. The people appear twice: once to review, once to merge.
Bring the backlog with you.
Migration is import-first: your history arrives on day one, and the honest limits are stated next to it.
$25 per user per month, or free with Engineering.
Buy Issues on its own if you are not ready for agents yet: an eight-person team is $200 a month for the tracker alone. Add the Engineering team and the seats for the people it covers are included, since an engineering team without its tracker makes no sense.
Issues is the record. Teams do the work.
Three teams read and write this tracker: the one that fixes, the one that files, and the one that hears about it from customers.